PTA’s Complaint Management System is a newly launched user-friendly mobile app for telecom consumers.
PTA has an online portal for the citizens of Pakistan to register a complaint against various telecom services. Now, PTA has launched a mobile app that will serve the same purpose at your ease.
Pakistan Telecommunication Authority has launched a mobile app under the name “PTA CMS”. This Complaint Management System will facilitate telecom users and has the following features:
- Complaint registration against various services
- Tracking of the same complaint
- Feedback on the complaint
- History of complaints
- Consumer awareness on different issues
The type of complaints that can be registered through this app can be against the telecom services offered by various services providers, mobile registration/DIRBS, internet content, stolen mobile handset/IMEI, etc.
PTA demonstrates a commitment to innovation and deep concern for the consumers’ needs by providing progressive solutions. Users can now lodge a complaint through this mobile app anywhere and anytime.
The mode of language is English and Urdu making it a user-friendly mobile app easily understandable by everyone. The app is compatible with iOS and Android.